Introduction
This Cookie Policy explains how OMNIUS Cloud Private Limited ("we", "us", or "our") uses cookies and similar tracking technologies on our website and platform at omnius.in and related subdomains ("Platform"). By using our Platform, you agree to the use of cookies in accordance with this Policy, except where you have disabled non-essential cookies through our cookie consent tool or browser settings.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, remember your preferences, improve user experience, and provide insights into how the platform is used. Similar technologies include web beacons, pixel tags, local storage objects, and session storage, which may also be used alongside cookies.
2. Types of Cookies We Use
2.1Essential Cookies (Cannot be Disabled)
These cookies are strictly necessary for the operation of our Platform and cannot be disabled. They are used for user authentication and session management, security (CSRF protection, fraud prevention), load balancing and infrastructure routing, and API session handling.
Legal Basis: Legitimate interest (or performance of contract). Consent is not required for essential cookies.
Examples: session_id, auth_token, csrf_token, load_balancer_id, __Secure-session, cookie_consent
2.2Functional Cookies
These cookies enhance your experience by remembering your preferences and configurations. They may store language and region preferences, dashboard layouts, UI settings (e.g., dark mode), and infrastructure preferences (e.g., selected region or instance type).
Legal Basis: Consent (where required by law) or legitimate interest. You may disable these cookies without affecting core functionality.
Examples: lang, theme, user_settings, dashboard_layout
2.3Analytics Cookies
These cookies help us understand how users interact with our Platform so we can improve performance and usability. We may use analytics tools such as Google Analytics, Mixpanel, or PostHog (or similar tools as updated from time to time).
Legal Basis: Your consent is required. These cookies are only activated once you have given consent through our cookie banner.
Examples: _ga, _gid, ga<id>, mp_*, ph_*
You can opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on.
2.4Marketing Cookies (If Applicable)
These cookies may be used to track visitors across websites to display relevant advertisements. We may use tools such as Google Ads or Meta Pixel (or similar tools as updated from time to time).
Legal Basis: Your explicit consent is required. These cookies are not activated without your affirmative opt-in.
Examples: _fbp, gclid, bcookie
2.5Security Cookies
These cookies help protect our Platform and users from malicious activity. They are used for bot detection, DDoS protection, and abuse prevention. These are considered essential for platform security.
Examples: cf_clearance, __cf_bm, bot_protection_token
3. Third-Party Services and Cookies
3.1Payment Processing (Razorpay)
We use Razorpay to process payments securely. Razorpay may set cookies to enable secure payment transactions, detect and prevent fraud, and authenticate users during checkout. These cookies are essential for payment functionality.
Examples: razorpay_session, razorpay_device_id, rzp_checkout_anon_id
For more details, see Razorpay's Privacy Policy: https://razorpay.com/privacy/
3.2Infrastructure & Cloud Services
Our platform is powered in part by enterprise infrastructure solutions (including VMware and other cloud providers). These services may use cookies or similar technologies for infrastructure performance monitoring, load balancing and virtualisation management, security and system integrity, and session persistence across distributed systems. These cookies are considered essential for service delivery.
3.3Other Third-Party Integrations
We may use third-party services for customer support, monitoring and logging, and embedded services. These providers may set their own cookies, which are governed by their respective privacy policies. A current list of key third-party processors is available upon request at privacy@omnius.in.
4. How You Can Control Cookies
You can manage your cookie preferences through:
- Our cookie consent banner (displayed on your first visit) — allows you to accept or reject non-essential cookie categories;
- Your browser settings — most browsers allow you to block or delete cookies;
- Our cookie preference centre (accessible via [link to be added on website]).
You may choose to disable non-essential cookies at any time. Disabling essential cookies will affect the functionality of our Platform. Note that disabling analytics or marketing cookies does not delete cookies already set; you may need to clear browser cookies separately.
5. Legal Basis for Processing
India
Cookie-based data processing is subject to the Digital Personal Data Protection Act, 2023. For essential cookies, processing is based on legitimate interest or contractual necessity. For non-essential cookies (analytics, functional, marketing), we obtain your consent through the cookie banner, which you may withdraw at any time.
EEA
For users in the EEA, we comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive. Essential cookies are processed under legitimate interest; analytics and marketing cookies require your prior consent under ePrivacy rules.
Other Jurisdictions
We endeavour to comply with applicable cookie and tracking laws in all jurisdictions where our Services are available.
6. Data Retention
Cookies are retained for the following durations:
- Session cookies: deleted when you close your browser.
- Persistent cookies: stored until expiration or manual deletion. Duration varies by cookie type — essential cookies typically expire within 1–12 months; analytics and marketing cookies typically within 1–24 months.
Specific retention periods for each cookie are available in our cookie consent tool.
7. Cross-Border Data Transfers
Some cookie data may be processed by third-party service providers located outside India. We ensure such transfers comply with the DPDP Act 2023 (Section 16) and, for EU data, with GDPR Chapter V safeguards.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our Services. Updates will be posted on this page with a revised "Last Updated" date. Material changes will be notified through the cookie consent banner. Continued use of our Platform after updates constitutes acceptance of the revised Policy.
9. Contact Us
If you have any questions about this Cookie Policy or wish to exercise your data rights, please contact us:
OMNIUS Cloud Private Limited
Email: privacy@omnius.in
Address: [Registered Address — to be updated]
Grievance Officer: grievance@omnius.in
Questions about cookies?
Reach out to our team at privacy@omnius.in or visit our contact page.